Privacy Policy
1. Information We Collect
We may collect and store both personally identifiable information (PII) and non-personally identifiable information (non-PII) to provide and improve our services.
Personal Information (PII)
Collected directly from you:
Full name
Email address
Billing and shipping address
Contact number
Payment information (processed through secure third-party gateways)
Account login credentials (if account registration is used)
Any other information voluntarily provided during checkout, live chat, or product inquiries
Non-Personal Information (Non-PII)
Collected automatically when you use our site:
IP address
Browser type and device information
Pages visited and time spent on site
Referring/exit pages
Clickstream data
General geolocation information
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To provide customer support and respond to inquiries
To improve the functionality, usability, and security of our website
To personalize your shopping experience
To send transactional emails such as order confirmations and shipping updates
To display relevant offers and advertising based on your activity
To comply with legal obligations and enforce our terms
We do not collect or use sensitive personal information without your explicit consent.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the type of data and the context. We process your data:
With your consent
When it’s necessary to perform a contract (e.g., fulfilling an order)
For our legitimate interests (e.g., website analytics, fraud prevention)
To comply with legal obligations
4. Sharing of Your Information
We do not sell or rent your personal data. We may share your information with:
Trusted third-party vendors (e.g., payment processors, shipping companies, analytics services)
Marketing platforms (e.g., Google Analytics, Google Ads) — strictly for site functionality and performance insights
Legal or regulatory bodies — when required to comply with applicable laws, subpoenas, or enforceable government requests
All third parties are obligated to handle your data securely and in compliance with privacy laws.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience. These tools help us
Recognize returning visitors
Save your preferences
Provide relevant ads
Track website traffic and engagement
You can manage your cookie preferences in your browser settings or by using cookie consent banners (if implemented).
Third-party cookies (e.g., Google Ads, Facebook Pixel) may be used to serve interest-based advertising in accordance with Google’s personalized ad policies. You may opt out through Google Ads Settings.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access to the personal data we hold about you
Correction of inaccurate or incomplete data
Deletion of your data (“Right to be Forgotten”)
Restriction or objection to processing
Data portability
Opting out of marketing communications
Withdrawing previously given consent
To exercise these rights, please contact us using the methods provided below.
7. Data Security
We use SSL encryption, firewalls, and secure hosting to protect your information. While no online system is 100% secure, we implement best practices to protect your data against unauthorized access, misuse, or disclosure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer required, we securely delete or anonymize it.
9. Third-Party Websites & Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of those sites before interacting with them.
10. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that a child has submitted information, we will delete it promptly.
11. International Data Transfers
Your information may be processed outside your country of residence (e.g., on servers in the United States). We ensure that such transfers comply with data protection laws through contractual safeguards or adequacy decisions.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws, technologies, or business practices. We will update the “Effective Date” above and may notify users through the website or email (if required)
13. Contact Us
If you have questions, requests, or concerns about your data or this Privacy Policy, please contact us info@printersguru.com